Annoying Email Habits: Reply All, CC & BCC
Here are more results from Worktalk’s recent poll. Some of these ideas are covered in our course on Using Email Effectively. As I mentioned last week, “reply all” triumphed as the most annoying habit....
View ArticleAnnoying Email Habits 3. No Context, Poor Subject Lines, ALL CAPS, No...
What else can you do to irk the readers of your emails? Here are a few more examples from our nationwide survey. Not Providing a Context People who respond to a question that was asked in an e-mail...
View ArticleAvoiding Email Disasters
“Act in haste; repent at leisure” is the operative proverb for email today. How often have you sent an email flying off into cyberspace, only to realize too late that it: Was going to the wrong person...
View ArticleAvoiding Death by Email
When I teach “Email Best Practices,” the first principle does not refer to directly to email. Rather, it suggests that people determine whether email is the best medium for their message. In many...
View ArticleForward Emails Responsibly.
Being able to forward messages and instantly share information is one of the blessings of email, but it is also a curse, as many people can attest. A simple, honest mistake can become a companywide...
View ArticleLimit Email Checking
Most people check email more than they need to. Some folks have urgent operational responsibilities that require them to be on top of their email every minute, but others simply succumb to the...
View ArticleCreate an Appropriate Tone
In my Ten Principles of Effective Email presentation, I ask how many people have received a short email and thought the writer was angry at them. Most of the people in the room raise their hands. They...
View ArticleAddressing Emails: To, CC, BCC, and the Dreaded Reply All
To, CC, BCC, and the Dreaded Reply All Every email needs an addressee, and every time you address an email, you make significant choices. First, are you going to be careful as you hover your...
View ArticleEmail or Conversation? How to Decide.
Jerome, a manager at a large corporation, received an email from his boss, Sam, criticizing him because Jerome’s project was running late. The main reason for the delay was that Sam had delayed...
View ArticleA Time to Email, A Time to Talk
Amanda had talked to Jeff, the operations manager of a firm that was an ideal prospect for the product Amanda’s firm was offering. Jeff had expressed an interest in Amanda’s product, and even said he...
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